Case Flow
Start with a Veterinary Referral
- A veterinary referral is needed for all cases.
- After the veterinary referral, VCN will send the Client Nutrition Request Form (information about patient management, diet history and goals) to the client.
- Once the client submits the Client Nutrition Request Form, VCN will send Remote Nutrition Appointment booking information to the client. Payment for the Remote Nutrition Appointment is expected at appointment booking. Service fees are listed below.
Prior to the scheduled Remote Nutrition Appointment, Dr. Shepherd will review the (a) Veterinary Nutrition Request Form (b) medical records/laboratory results submitted and (c) Client Request Form.
After Booking a Nutrition Appointment
- During the Remote Nutrition Appointment, Dr. Shepherd meets with the client (companion animal owner/caregiver) during a 1-hour video or phone appointment to clarify patient history, current diet, goals and the Nutrition Recommendations plan. Service fees are listed below.
- After the Remote Nutrition Appointment VCN will invoice the Nutrition Recommendation service fees to the client. Payment for the Nutrition Recommendations (invoiced after the appointment) is expected before recommendations are provided. Service fees are listed below.
- Dr. Shepherd will write up the nutrition discharge, which will include a patient summery, assessment of the current diet, Nutrition Recommendations, monitoring guidelines and recheck recommendations. The completed nutrition discharge will be emailed to the veterinarian and client.